Privacy Policy
Effective Date: July 24, 2024
INTRODUCTION
This Privacy Policy sets out the general privacy practices and policies of GoVivid Co (“GoVivid”, “Company”, "us", "we", or "our") in connection with the information, data, documentation, and other materials relating to or about you that is collected, stored, transmitted, maintained, or otherwise interacted with you in connection with your use of any website that we maintain and operate, including https://www.govividco.com/ (the “Website”), and any mobile or web-based application that we operate (the “Apps,” collectively with the Website the "Service").
This Privacy Policy will inform you of our policies regarding the collection, use, and disclosure of personal and non-personal data when you use our Service and the choices you have associated with that data when it is under our control. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions, accessible from https://www.govividco.com/.
INFORMATION COLLECTIONS AND USE
Information You Provide to Us:
We collect and store information in an electronic format that you provide directly to us, including when you register for the Services, submit information and updates, respond to surveys, contact us, or provide feedback. This information includes, but is not limited to:
First and last name
Email address
Date of birth
Preferred language
Personal addresses
Profile and use information
We may use your Personal Data to deliver the Services, contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email we send.
Information Collected While Using The Services:
We collect and store certain technical information when you access, browse, and use our Services. This includes:
Device information (e.g., MAC address, IP address, browser type and version, operating system, and platform)
Information about your visits (e.g., URL clickstream, pages viewed, length of time viewing content, page response times)
Tracking data (e.g., cookies and beacons)
Information Collected from Other Sources:
On occasion, we may combine or compare data collected from you with information collected from other third-party sources and add it to the information you have provided.
TRACKING & COOKIES DATA
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
USE OF DATA
GoVivid may use the collected data for various purposes, including:
Providing and maintaining our Service
Notifying you about changes to our Service
Allowing you to participate in interactive features of our Service
Providing customer support
Gathering analysis to improve our Service
Monitoring the usage of our Service
Detecting and addressing technical issues
Conducting business planning and reporting
Sending you marketing information (unless you opt-out)
Complying with applicable laws and regulations
SHARING OF DATA
We will not sell your Personal Data to or share it with third parties for direct marketing without your consent. We may share your information with:
Our subsidiaries and affiliates
Service providers and subcontractors under agreements that limit their use to providing services to us
A buyer or successor in the event of a merger or asset sale
Governmental entities, if required by law
Other users, if requested by you
Analytics and advertising partners in aggregate or anonymous form
We may share anonymized video streams and images with educational institutions, non-profit organizations, or companies developing technologies for blind and low-vision individuals. We ensure any shared data is stripped of identifiable information to the extent possible.
DATA RETENTION
We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce our agreements.
DATA TRANSFER
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your jurisdiction. By using our Service, you agree to this transfer.
DATA SECURITY
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
“DO NOT TRACK” SIGNALS
We do not support Do Not Track ("DNT").
SERVICE PROVIDERS
We may employ third-party companies to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
ANALYTICS AND BEHAVIORAL MARKETING
We may use third-party Service Providers to monitor and analyze the use of our Service and to serve advertisements on third-party websites based on your past visits to our Service.
PAYMENTS
We may provide paid products and/or services within the Services. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
REMOVAL OR MODIFICATION OF DATA
If you would like us to remove or modify your data, please contact us at or hello@govivid.ai. We will process your request within a reasonable time.
CHILDREN’S PRIVACY
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers promptly.
This policy ensures compliance with Children's Online Privacy Protection Act (COPPA), which requires websites and online services to obtain verifiable parental consent before collecting, using, or disclosing personal information from children under 13 years old.
INTERNATIONAL VISITORS
The Services are hosted in the United States and intended for use by individuals in the United States. By using the Services, you consent to the transfer of your data to the United States.
AI AND MACHINE LEARNING
GoVivid may use third-party artificial intelligence tools to analyze and describe images and videos you submit. These tools may process and store your data to improve their technology and services. We ensure any shared data is anonymized to the extent possible and used only under agreements that restrict its use to specified purposes.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at https://www.govividco.com/contact or hello@govivid.ai.